Bethesda fallout 76 customer support Patch#
Bethesda fallout 76 customer support full#

Bethesda fallout 76 customer support Patch#

Bethesda has promised fixes on the way for the game itself - although it'll take more than a fresh patch to regain the trust of fans left burned by this latest debacle. As reported by Kotaku, people who were submitting tickets to Bethesda Support, such as for the replacement Fallout 76 canvas bag, were given access to parts of Bethesdas ticketing system. It's another slip-up in what has been a disastrous launch for Fallout 76. A Bethesda Support glitch has accidentally revealed the personal information, including names, addresses, and phone numbers, of Fallout 76 players submitting help tickets. Even though the game is the ninth one in the franchise, its storyline takes place well before the events of even the first Fallout game, just after the first vaults started opening. It will be the first online multiplayer title in Bethesda Game StudiosвЂ™ offer. 'Bethesda takes the privacy of our customers seriously, and we sincerely apologise for this situation.' Fallout 76 is a prequel to other games in the Fallout series, developed by Bethesda Softworks. We plan to notify customers who may have been impacted.

Bethesda fallout 76 customer support full#

During the incident it appears that the user name, name, contact information, and proof of purchase information provided by a limited number of customers on their support ticket requests, may have been viewable by other customers accessing the customer support website for a limited time, but no full credit card numbers or passwords were disclosed.

'We are still investigating the incident and will provide additional updates as we learn more. Bethesda Support Leaked Customer Email, Address & Card Details Last Night Stefan L 06/12/18 2 Comments Bethesda are taking their reputation for buggy games to the next level, with their support. Based on the acclaimed RPG series, the game lets players survive in an entirely player populated online world with a mix of single player gameplay and multiplayer action. 'Upon discovery, we immediately took down the website to fix the error. Last month, Bethesda released Fallout 76 for Microsoft Windows,PlayStation 4 and Xbox One. 'We experienced an error with our customer support website that allowed some customers to view support tickets submitted by a limited number of other customers during a brief exposure window,' Bethesda said in a statement released on Twitter. On Reddit, someone with access to the system said they could see the last four digits of another customer's credit card number.Д«ethesda has not yet said how this all happened, but has acknowledged the incident, apologised, and said it acted quickly to seal the breach. The majority of complaints were about Fallout 76, but customers writing in with other issues also had their details exposed. Support blames the users system for widely known issues I recently bought Fallout 76 and after installing the Launcher and downloading the game, I wanted to play it. This content is hosted on an external platform, which will only display it if you accept targeting cookies.